Refund & Return Policy
Refund & Return Policy
At VECTOR LABS, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
30-Day Return Window
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In their original packaging with all tags attached
How to Return
To initiate a return, please contact us with your order number and reason for return. Once your return is approved, we'll provide instructions on how to send your item back.
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
Items that show signs of use, damage, or are missing original packaging are not eligible for return.
Questions?
If you have any questions about our return process, don't hesitate to get in touch. We're committed to making your experience with VECTOR LABS a great one.